Politique de remboursement
RETURNS/EXCHANGES:
Our items are handcrafted and are made to order. We accept ZERO returns or exchanges unless incorrect item is received.
ORDERS:
In the event that your order is lost or missing in the mail we do advise you to follow up with the postal service and file a claim with them. All packages are insured. We also ask that forward all details to our customer service department.
Undelivered lost packages may be reissued.
Delivered lost/ stolen packages may be reissued after claim is filed.
In the event your order is incorrect please email us a photo of what you have received and we will replace order in 1-3 business days.
Shipping / Processing:
ALL orders are fulfilled within 7-12 business days.
Tracking numbers can take anywhere from 1-4 business days to update depending on our mail pick up day/ when the post office scans in your package. USPS in our city is very understaffed. This is beyond our control.
DISCLAIMER:
Our products are not FDA proved and they are not guaranteed to work for any illness. We DO NOT give medical advice. For any medical concerns please consult a doctor.
